Who to contact…

Notice to Residents: Fiber Installation Yard Damage Concerns

It has been brought to the attention of the Village that there have been issues regarding yard damage related to fiber installation work conducted by Surf Internet and Frontier.

If your property has been affected, please use the contact information below to report your concern directly to the appropriate company:

Surf Internet

Phone: 219-280-8438

• Select option 3 to report your issue.

Frontier Communications

Online Reporting:

https://frontier.com/pages/helpcenter/report-property-damage

• Residents are encouraged to submit a damage claim through the website and include photos and detailed information about the issue.

The Village encourages residents to report any damage promptly to ensure it is addressed as quickly as possible.

To help distinguish services:

UUC trucks = Frontier

D&E and TechCom trucks = Surf